Frequently Asked Questions

1. How long does it take to receive my order?

For information on our shipping times, please visit our Shipping and Handling page.

2. Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

4. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please refer to our refund policy for more details.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. The availability and shipping rates may vary depending on your location. Please contact our customer support for more information regarding international shipping.

6. How can I contact customer support?

You can contact our customer support team by emailing us at info@goldensunsetdeals.com. We strive to respond to all inquiries within 24 hours.

7. Are your products covered by a warranty?

Yes, all our products are covered by a manufacturer's warranty. The duration of the warranty may vary depending on the product. Please refer to the product description or contact our customer support for more information about the warranty.

8. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

9. What is your refund policy?

Our refund policy allows for a full refund within 30 days of receiving the item. To be eligible for a refund, the item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more details on the return process.

10. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact our customer support for more information on our wholesale pricing and bulk discounts.